Refund policy
We want you to love your Happy Click Co purchase. If something isn't right, please contact us and we'll do our best to make it right.
Damaged, defective or incorrect items
- Please check your order when it arrives.
- If your item arrives damaged, is defective, doesn't work as it should, or you received the wrong item, please contact us within 7 days of receiving your order.
- Please include your order number and photos of the item where possible.
- We may ask you to return the item for inspection, which will be for our cost.
- Depending on the circumstances, you may be entitled to a replacement or refund.
Damaged caused by misuse
- Our clickers are made to be clicked, but they aren't indestructible!
- Damage caused by misuse, abuse, accidental damage, modifications or attempted repairs is not considered a manufacturing defect.
- Normal wear and tear is also not considered a defect.
Sale items
- Sale items can be returned if they fall into the above mentioned categories that allow returns/refunds.
How to request a return
Please don't send anything back without contacting us first.
Email: thehappyclickco@gmail.com
Please include:
- Your order number
- Your reason for the return
- Photos, if applicable
If your return is approved, we'll provide the return instructions and address.
Refunds
- Returned items will be inspected before a refund is processed.
- Where a refund is due, it will be done via EFT.
- Processing times may vary depending on your bank or payment provider.
Questions?
We're happy to help!
Email: thehappyclickco@gmail.com
HAPPY CLICKING!